HELP & SUPPORT

Powerline Training Help

Find the right training pathway and understand how PowerlineTraining.ca connects to your Lineman ID.

Powerline Technician LINE-START: use the program page to sign in/create a Lineman ID, complete secure checkout, access the Heyzine course, complete all required modules, write the final assessment and receive your certificate.

Students

Choose a program and continue with one Lineman ID.

Student Pathway →

Workers

Keep training connected to your existing Lineman ID.

Worker Pathway →

Employers

Company requests continue into the Lineman Canada employer workflow.

Employer Pathway →

Trainers

Trainer onboarding and opportunities use the Lineman Canada trainer workflow.

Trainer Pathway →

CENTRAL SUPPORT

Lineman Canada Help & Support

For Lineman ID, role, profile, training and workforce questions, use the central support centre.

Open Help & Support

CONTACTING SUPPORT

What to include when asking for help

Include your Lineman ID, the page you were using, whether you are a Student, Worker, Employer or Trainer, what you were trying to do, and any message displayed on screen. Never send your password.

FUTURE UPGRADE

Video Tutorials

Step-by-step video walkthroughs will be added as production workflows are finalized.